Do you have a specific piece of work or problem in mind for AI? No, not yet Roughly, a few candidates Yes, one clear one
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How is your organization using AI today? Not at all, or a few people experimenting on their own Some teams use approved tools for everyday work We have built or run something of our own
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Do you know what a good result would look like, in numbers or in plain terms? No Partly Yes
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Could you describe the workflow today: who does what, in what order, with what information? No Partly Yes
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Where does the information for that work live? Mostly in people's heads and inboxes In documents and systems, but scattered In systems we can access reliably
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Are the rules for the work predictable, or does it need judgment? It mostly needs judgment A mix Mostly predictable
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Do you know which company or customer information may be entered into AI tools? No We have informal understanding Yes, it's written down
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Do you know where your AI tools store and process data, and whether they train on it? No For some tools Yes, for every tool we use
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Does your organization have approved AI tools, or guidance on which tools may be used? No Informal guidance Yes, a short approved list
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Would the AI system make or influence important decisions about customers, employees or money? Yes, directly It would influence them No, it assists with routine work
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Would a person review important outputs before they are used or acted on? No Sometimes Yes, always for anything important
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Could you tell whether the AI system is doing a good job? No Only by feel Yes, we could measure it
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Who would own the system after launch? Nobody yet Whoever built it A named owner with time to look after it
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What happens when it fails or gets something wrong? We haven't thought about it Someone would notice eventually There's a clear fallback and a person to escalate to It's already live and we handle failures today
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